Every store has their own little secrets or stories they don’t really want the public knowing — Apple is no different. These are just a few facts that Apple store employees like to keep to themselves.
“Water-Damage” Isn’t Always Just Water
As gross as it seems, bodily fluids account for a lot of "water-damage" claims. That's just nasty!
They Know When You Are Lying
There are tons of sensors inside the electronics. They know immediately if it's been opened or damaged.
They See Everything On Your Phone. Yes, Everything
All the websites you frequent are on prominent display. Don't even get us started on all the pictures you have.
..And It’s Usually Not Pretty
They don't just rummage through your pictures, but they do see most of them. While the majority of them are fine, they do see your "only for you" pictures if you know what we mean.
They Do Get A Kick Out Of The Things Customers Do
When customers put little personal touches on the demo devices, everyone gets a good laugh. Even the obscene ones are funny, but they are quickly removed.
Launch Days Are The Most Hectic
Even though it's exciting to launch the next innovative product, the day of is hell. The lines are crazy and the hours are just as bad — not to mention the arguments over who was next in line.
They Aren’t All Nerds Or Geeks
Just because you work at the Apple store doesn't mean you are a super nerd. The majority of them are just like us, but have a passion for Apple products.
Lines Keep Everything Flowing.
It's never fun having to wait in line, we get that. But the lines make sure everyone is taken care of in a timely matter.
Rude Customers Will Ruin Everyone’s Day
Nothing is worse than dealing with an unruly costumer. Their screaming and complaining makes you look like you don't now what your doing — even when the manager comes over and tells them the same thing you just did.
They Hate Getting Bombarded With Work-Related Questions In Their Free Time
They deal with Apple-related issues all day. So, the last thing they want to hear on their day off is questions from you. Unless it's a very simple thing, just make an appointment to see them in-store.
Trying To Ask An Employee For Their Discount Won’t Go Over Well
Do you think you are the first person to ask them about this? Even though they are employees, Apple sets certain restrictions on the use of their discounts.
People Lose Their Minds When It Comes To Transferring Data
They know what they have on their phone isn't "G-rated." As soon as you mention transferring pictures, their eyes and ears perk up.
It’s Fun To Be Called A “Genius”
"Oh, what do you do for work?" "Nothing big, I'm just a genius." Yeah, that has a nice ring to it.
They Can’t Stand Apple Care Either
The employees has to meet certain numbers for "attaching" Apple Care is products. Even though it seemingly doubles the cost of your device, don't get defensive when they offer it, just smile and politely refuse. They understand.
The Store Is Usually Packed
People are usually waiting outside the store before it opens, even on non-launch days. It's just a constant flow of customers from then on.
Most Problems Are Extremely Easy To Fix
It's surprising how easy most fixes are. As cliché as it it, turning the device off and on actually works — well, most of the time.
Still, There Are Some Problems Where Nothing Can Be Done
They hate not being able to fix your device as much as you do. These devices are very delicate, sometimes there is nothing to do but hope your warranty still covers a new one.